Reference

Open mt966 Legal Terms for Your Account

mt966 keeps the legal side of your account in one place, so you can check how we handle identity checks, access eligibility, data use, and policy changes before…

Account dataAccess checksPolicy changesDANAQRIS

Browse Lobby Read FAQ

Explore Access Rules by Law

mt966 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This notice is written for Indonesia-first account handling, with plain language for the rules that affect you. We collect only the details needed for registration, wallet matching, support cases, and security logs, then keep them tied to the right account record. When you move funds through

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DANA, OVO, GoPay, or QRIS, the payment reference is stored with the request so we can match it quickly if you ask about a deposit or withdrawal. Some access, use, or data rights depend on local law, and the service is available only where local law
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permits. If the page changes, we update the live version first and retain the prior version for audit and dispute handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Switch to Legal Support Paths

If you need a legal answer, we route it through live chat, email, or an account form instead of leaving you to search across the lobby. Our team answers daily from 08:00-24:00 WIB, and we ask for your account email plus the issue type so the right record opens first. From Yogyakarta or anywhere else in Indonesia, the same contact path works on mobile and desktop.

Team online

Live chat

Use live chat when you need a quick answer about access, data use, or a policy change. We route the case to the right team and keep the thread attached to your account for follow-up.

Email

Send the request from the email tied to your account if you want a written trail. We confirm the profile first, then reply with the details we can share under local law and account records.

Account form

Open the form inside your account when you need a correction, a copy request, or a closure request. It works on mobile and desktop, and it keeps your claim linked to the right profile.

DATA RECORDS

Browse Data, Cookies, and Records

We keep the legal side practical, not noisy. Cookies remember language choice, session state, and whether you already accepted the current page, while account logs keep login times…

Data use

We use only the account details needed for identity checks, wallet matching, support, and audit logs.

Cookies

Cookies remember language choice, session state, and whether you already accepted the current legal page.

Security logs

We keep login device changes, password resets, and key edits in a log so we can spot strange activity and…

Record access

On Android or iPhone, open Account > Help > Legal to ask for data access, correction, or a policy copy.

Retention

We retain legal and account records only for the period needed for support, tax checks, dispute handling, or other local-law…

Change requests

If you want changes to your details or a copy of a stored record, contact us through the same channel…

Open the Questions You Ask

These are the legal questions we hear most often about account data, access, and contact paths. Each answer points you to the same process: verify the account, choose the request type, and use the channel that matches your record. If local law changes what we can share or keep, we follow that rule and update this page.

Use live chat, email, or the account form and ask for a data copy request. We verify the account first, then send the records we can share under local law and our retention rules.

Yes. Send the correction through the support path on this page and confirm the account email. We update the profile only after the current record is checked, so the change stays with the right account.

We keep payment references, timestamps, and status logs for matching deposits or withdrawals. That trail helps us settle disputes, trace missing transfers, and answer your questions without asking for the same proof twice.

Access depends on local law and is available only where local law permits. If your location is not eligible, we will not move the account forward until the legal position changes.

We keep records only as long as we need them for account support, tax checks, dispute handling, or other legal duties. After that, we remove or anonymise what we no longer need.

Send the question through live chat, email, or the account form on this page. We match it to your profile, explain what changed, and tell you which record applies to your account.

Yes. You can clear cookies in your browser or refresh the consent choice when it appears. That may change language memory and session timing, but it does not replace the records we keep for your account.

Open mt966 Legal Terms for Your Account

Switch to Legal Support Paths

Live chat

Email

Account form

Browse Data, Cookies, and Records

Data use

Cookies

Security logs

Record access

Retention

Change requests

Open the Questions You Ask

01 How do I request a copy of my stored data?

02 Can I correct my account details?

03 What records do you keep from DANA, OVO, GoPay, and QRIS?

04 How do I know if I can access mt966?

05 How long do you keep legal records?

06 Where do I ask about a policy change?

07 Can I change cookie settings on my device?

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